Flight 686 dec 26 2015 My husband & i ended up informed the incorrect transfer terminal gate in charlotte on aircraft intending to freeport instead of nassau. I went to flight attendant behind counter to make clear flight. He looked at me humorous when i reported nassau smirked never checked out my ticket to clarify Spot This flight was one hour delayed so there was no hurry.
We boarded the plane and there were 2 great gentlemen attendants. They served a person spherical of drinks in a short time and under no circumstances arrived again all-around and requested if we needed anything else to drink.
My concern was a bag which was overweight. Just one female kept saying I could only choose 50 lbs, even if I explained to her I used to be content to pay for overage prices. This other girl was not far too helpful. On the other hand, Nina Kong went certainly away from her solution to help me… contacting for facts, seeking items up…she even helped me shift the bag to a safe spot though I went as a result of it to see if I could rearrange and pull some fat out.
So, there are a few thing’s I have recognized which i will Observe listed here, and consider it my very own instructional venting because they do not provide the customer perfectly whatsoever with regards to this:
On April fifteenth, 2013 I acquired a check in the mail from you and was particularly let down Once i opened the envelope to begin to see the Look at published out was approximately 1/4th the quantity I'd originally submitted for reimbursement.
be sure to let me know the standing of my refund. at first, i booked aa#2602 from san francisco to chicago on friday, april 29th.
i bought a ticket #TMRYPL on jan 1 2016 departing bflo ny to melbourne, fla, I used to be unable to make use of the ticket and experienced dr. Notice to confirm when calling a person of one's agents i was instructed nevertheless the credit score is fo r130.
I'm 62 decades previous, and was on a flight from Orange County, Ca to Jacksonville, NC. All went very well right up until I arrived at Charlotte,NC. Since I had wheel chair support I had been helped in any other case I feel I would not happen to be. Following two flight were cancelled on that night I wasn’t definitely guaranteed what I'd do. But due to kindness of your respective workers they wheeled me to shopper service both of those occasions, And at last on getting the information that another flight wouldn't be scheduled until eventually the morning with the 3rd they made absolutely sure I had a motel compensated for by american airlines which I greatly appreciated. Getting on your own was just a little Terrifying, but I built it by, and managed for getting back to your airport at 5:thirty another morning. And all over again this flight was cancelled also. At this time I organized to just go to a different town. Upon receiving on that flight there was a electrical fireplace during the cabin of the plane, and immediately after staying from the air for approximately 10 minutes it was turned around and we have been taken from the plane within a hurry.
client service agent within the “technological innovationâ€/Net crew named lisa essentially HUNG UP on me Once i was talking. i’ve never experienced this type of lousy practical experience ahead of. she was particularly rude before hanging up.
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I termed am. air on three/twenty five/sixteen to inquire if on the return inter-countrywide flight if I could devote the night for the airplane improve city, (exactly where we initially enter the United states of america ahead of going on to complete the flight residence), to relaxation, and decide the fight up the following day While using the same ticket to fly dwelling. I’ve performed this just before coming house from Europe with out a dilemma. I also talked about which i was obtaining the tickets with my visa points.
Many people acquired try this website from your travellers that were looking forward to our plane to arrive for his or her return to Miami that as we camped in Miami, they had been returned to lodge rooms and furnished with supper and breakfast at no expenditure! We anticipate payment equivalent in price for housing and foods to that you choose to supplied into the passengers that experienced to stay in Roatan a result of the mechanical issues with our flight.
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The entire opposite is your employee Liibide (sorry I didn’t have the spelling of his name). I wait to get in touch with him a Client Service Rep. He did help me with a few troubles I had on my outgoing flight but mainly was of no help in anyway with my return flight.